All of our orders are shipped via Akis Express all over Cyprus. Standard postage is a 2 EUR flat fee per order within Cyprus. Your order will be delivered to the one of the Akis express branches located near by the address indicated during check-out processing. Delivery may take an estimated 3-5 working days. Shipping is FREE on all orders over 40 EUR. If there is a delay to your order being shipped we will let you know as soon as is reasonably practicable. Your order will be held by couriers for a period of 5 business days only. It is your responsibility to arrange a redelivery via the courier using the details on the calling card. Failure to arrange a redelivery will mean that the item will be returned to our warehouse. If this occurs, you will be charged a redelivery fee of 4 EUR.
EXCHANGES & RETURNS
We hope you will be happy with your purchase. However, should you feel it necessary to change or return an item then we aim to make the return process as simple as possible.
If you are unhappy with any items, simply return them by Akis Express to our contact number 99966683 («M-Tech Electronics ltd.»), in the original packaging within 14 days of receipt and we will send you a refund on those products or replace the item according to the following rules.
Items can only be exchanged or refunded if they are unused, unwashed and in their original packaging. A copy of your invoice/receipt must also be included.
To make exchange or return, contact us by phone 99966683 or send us an email to address: firstname.lastname@example.org with your Order ID, your name and surname, address, phone number and email address and tell us why you would like to return the item.
Our qualified staff will attend to your request as soon as possible and will get back to you with instructions on how to return the desired products.
Note exchanges are only processed once goods have been received, inspected and confirmed as resellable. Please allow up to 7 business days for your exchange/return to be processed. Availability of stock cannot be guaranteed prior to receipt of items for exchange.
Please note that when returning an order for a refund, you will be responsible for the return postage unless an error occurred on our part. Once we have received the shipment, we will issue a refund to your method of payment.
IF YOU HAVE ANY ADDITIONAL QUESTIONS PLEASE CONTACT US
+357 99 930273 (Greek)
+357 99 966683 (English&Russian)